If an order is uploaded on a business day BEFORE 12 noon HST, then it will be available for pick-up on the following business day after 4:00 p.m. HST. (If there is a problem with the file, it won’t be ready for pick-up the next day.) You will receive an email notification if the order is ready earlier.
Turnaround time begins once your file is upload and order is confirmed.
All the times are based on normal business days, Monday through Friday, excluding federal holidays. Please note this does not include shipping time.